Returns & Exchanges

Returns Policy

We want you to be completely satisfied with your purchase from UsedWatchParts.com. While we do not accept general returns, we will gladly assist you if we shipped the wrong part.

Exchange Policy

If you need to exchange an item for a different size or model, we are here to help. Please contact us at usedwatchparts@gmail.com to initiate an exchange. Include your order number and details about the item you wish to exchange. We will provide you with instructions on how to return the item and process the exchange once the returned item is received and inspected.

How to Initiate a Return

If you believe you have received the incorrect part, please reach out to our friendly customer service team at usedwatchparts@gmail.com. Simply include your order number and details about the issue, and we will promptly provide you with a return authorization (RA) number and further instructions.

Refunds

Once we receive and inspect the returned item, we will notify you via email about the status of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a few days, depending on your card issuer's policies.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us right away. We are committed to resolving the issue quickly and will arrange for a replacement or refund at no additional cost to you.

Contact Us

If you have any questions or concerns about our returns and exchanges policy, please don't hesitate to contact us at usedwatchparts@gmail.com. We're here to help!